Last updated: October 2026
Refund Policy
30-day money-back guarantee
If you're not happy with your order, you can ask for a refund within 30 days of delivery. No need to send the product back.
How to make a claim
Email us your order number and a photo or short video of the issue. This helps us improve and keeps the guarantee fair for everyone.
Damaged, defective or incorrect items
If something arrives damaged, defective or wrong, we'll send a replacement or refund you in full, whichever you prefer.
Changes and cancellations
You can change or cancel your order within 12 hours of placing it. After that it may already be on its way.
Refund timing
Approved refunds go back to your original payment method within 10 business days.
EU customers
If you live in the EU, you also have a 14-day right of withdrawal from the day you receive your order.
Questions or a claim?Contact us