Last updated: October 2026

Shipping Policy

Processing

Orders are processed within 1–3 business days. You'll get a confirmation email as soon as your order is placed, and a tracking email once it ships.

Delivery time

Orders arrive 8–12 days after ordering, weekends included. Delivery dates shown on the product page are estimates based on this window.

Shipping cost

Every kit (The Duo and The Spa Ritual) ships free. The Mask on its own ships for $2.99.

Tracking

Your tracking link arrives by email once your order leaves our warehouse. You can also check it on our Track My Order page.

Worldwide

We ship to most countries. International orders may take longer and may be subject to local duties or taxes, which are the buyer's responsibility.

Lost or delayed parcels

If your order hasn't arrived within 20 days, contact us with your order number and we'll make it right.

Questions or a claim?Contact us